Ailey O'TooleClinical Research Aid - Writer


Ailey O'TooleClinical Research Aid - Writer

A Talented Freelancer Located
On Our Beautiful Earth

Ailey is an energetic empath and writer focused on public policy, human behavior, and global inequalities. Avid activism during undergrad has honed her leadership, self-motivation, and critical thinking strengths. Armed with these powerful skills, Ailey produces the kind of creative solutions that secure her position as a valuable, cross-functional member of Science 37, a pioneer in agile clinical trials innovation.

My portfolio
  • Birthdate : 07/06/1995
  • Phone : (+919-867-5309)
  • Email :
  • Website :
  • Address : Raleigh, NC 27602

My Employment


Clinical Trial Assistant_Science37

Help accurately and efficiently conduct clinical trial operations through administrative support. Play a key role in supporting the research team by working closely with project managers, researchers and patients.

2020 - 2021

Patient Experience Coordinator_Science37

Provide telephonic, email, secure messaging and chat support to individuals participating in Science 37 clinical research studies.

2016 - present


Write, edit, and proofread drafts, checking for conceptual or grammatical errors. Coordinate with managing editors and administrative staff. Perform online and on-the-ground primary research for blog posts, articles, and other content. Pitch articles to third-party websites for publication. Produce, edit, and customize content for online platforms such as Medium, LinkedIn, and Facebook.

2019 - 2020

Patient Care Representative_McPherson Family Eye Care

Manage Call Center inquiries by patients, vendors, insurance companies and other medical facilities regarding prescription medications, refills, and prior authorizations. Perform as patient point-of-contact for scheduling, electronic medical record data entry, and liasion to physician for five optometrists and an optical department with unique scheduling protocols. Screen and route incoming communications. Ensure accuracy of registrations, scheduling and follow-ups in database. Verify patient insurance information and obtain authorizations for upcoming appointments through major medical coverage and routine vision coverage. Verify and maintain patient medical records according to office protocol. Place and process contact lens orders. Notate patient issues in chart and relay all messages and concerns to doctors and technicians. Verify patient ledger at check-out and bill appropriate charges to insurance.

My Education

2021 - 2023

Bachelor Degree Candidate_Psychology

North Carolina State University.

2020 - 2021

Bachelor Degree Student_Psychology

Wake Technical Community College.

2005 - 2013

Bachelor Degree Student_Creative Writing

University of North Carolina at Greensboro.

Activities and societies: Women's Chorus, Biology Club, French Club, Published In the Student Literature Magazine, Lloyd International Honors College


Professional Skills

  • Customer_Service

  • Technical_Writing

  • Training

  • Sales

  • Public_Speaking

  • Time_Management

  • Social_Media

  • Communications


Language Skills

  • 99%


  • 75%


  • 30%


Personal Skills

  • ambitious
  • confident
  • creative
  • friendly
  • punctual
  • responsible

Favorite Quotes


Contact Info


Raleigh, NC 27602


(555) 555-5555


Send Me An Email

Your message has been sent. Thank you!

Sorry your message can not be sent.